How much is the shipping cost?
Free shipping to mainland Spain for orders of two or more items. Orders with fewer than two items will incur a shipping fee of €4.50. We also offer different delivery options depending on the delivery address and delivery time.
What payment methods are available?
We accept credit card payments.
Can I cancel my order?
Yes, as long as your order has not left our warehouse. Confirming your order indicates that you have completed your purchase and agreed to its terms.
Do you ship to island regions?
Yes! We ship to the Balearic Islands, but unfortunately, we currently do not ship to the Canary Islands, Ceuta, or Melilla.
Can I order from abroad?
Yes, we currently ship to multiple countries. Before payment on the website, after selecting your destination, you will see different delivery options.
Do you offer refunds?
Yes. You can apply for a refund within 14 calendar days from the date you receive your order. However, the goods must not affect resale and must not be damaged by human error.
What are the return fees?
The cost depends on the number of returns. You get one free return/exchange per month. The return process is done through our returns portal. You can also find all the relevant information here.
I entered the wrong address,how do I correct it?
Don't worry! If your order hasn't been shipped yet, please email info@zestyhollow.com and we'll resolve the issue for you as soon as possible.
Where is my package?
We will keep you updated on your package status via email and/or SMS. Our logistics company will also send you the tracking number and contact you directly.
Free shipping to mainland Spain for orders of two or more items. Orders with fewer than two items will incur a shipping fee of €4.50. We also offer different delivery options depending on the delivery address and delivery time.
What payment methods are available?
We accept credit card payments.
Can I cancel my order?
Yes, as long as your order has not left our warehouse. Confirming your order indicates that you have completed your purchase and agreed to its terms.
Do you ship to island regions?
Yes! We ship to the Balearic Islands, but unfortunately, we currently do not ship to the Canary Islands, Ceuta, or Melilla.
Can I order from abroad?
Yes, we currently ship to multiple countries. Before payment on the website, after selecting your destination, you will see different delivery options.
Do you offer refunds?
Yes. You can apply for a refund within 14 calendar days from the date you receive your order. However, the goods must not affect resale and must not be damaged by human error.
What are the return fees?
The cost depends on the number of returns. You get one free return/exchange per month. The return process is done through our returns portal. You can also find all the relevant information here.
I entered the wrong address,how do I correct it?
Don't worry! If your order hasn't been shipped yet, please email info@zestyhollow.com and we'll resolve the issue for you as soon as possible.
Where is my package?
We will keep you updated on your package status via email and/or SMS. Our logistics company will also send you the tracking number and contact you directly.